Data Protection Policy

Key details

Context and overview

Mahr Surgical needs to gather and use certain information about individuals.

These can include customers, suppliers, business contacts, employees and other people the organisation has a relationship with or may need to contact.

This policy describes how this personal data must be collected, handled and stored to meet the company’s data protection standards — and to comply with the law.

Why this policy exists

This data protection policy ensures Mahr Surgical:

Data protection law

The Data Protection Act 1998 describes how organisations — including Mahr Surgical (Mahr Impex Limited) — must collect, handle and store personal information.

These rules apply regardless of whether data is stored electronically, on paper or on other materials.

To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.

The Data Protection Act is underpinned by eight important principles. These say that personal data must:

  1. Be processed fairly and lawfully
  2. Be obtained only for specific, lawful purposes
  3. Be adequate, relevant and not excessive
  4. Be accurate and kept up to date
  5. Not be held for any longer than necessary
  6. Processed in accordance with the rights of data subjects
  7. Be protected in appropriate ways
  8. Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection

People, risks and responsibilities

Policy scope

This policy applies to:

It applies to all data that the company holds relating to identifiable individuals, even if that information technically falls outside of the Data Protection Act 1998. This can include:

Data protection risks

This policy helps to protect Mahr Surgical from some very real data security risks, including:

company uses data relating to them.

Responsibilities

Everyone who works for or with Mahr Surgical has some responsibility for ensuring data is collected, stored and handled appropriately.

Each team that handles personal data must ensure that it is handled and processed in line with this policy and data protection principles.

However, these people have key areas of responsibility:

General staff guidelines

The only people able to access data covered by this policy should be those who need it for their work.

Data should not be shared informally. When access to confidential information is required, employees can request it from their line managers.

Data storage

These rules describe how and where data should be safely stored. Questions about storing data safely can be directed to the IT manager or data controller. These guidelines also apply to data that is usually stored electronically but has been printed out for whatever reason:

Data use

Personal data is of no value to Mahr Surgical unless the business can make use of it. However, it is when personal data is accessed and used that it can be at the greatest risk of loss, corruption or theft:

Data accuracy

The law requires Mahr Surgical to take reasonable steps to ensure data is kept accurate and up to date.

The more important it is that the personal data is accurate, the greater the effort Mahr Surgical should put into ensuring its accuracy.

Subject access requests

All individuals who are the subject of personal data held by Mahr Surgical are entitled to:

If an individual contacts the company requesting this information, this is called a subject access request.

Subject access requests from individuals should be made by email, addressed to the data controller at info@mahrsurgical.co.uk The data controller can supply a standard request form, although individuals do not have to use this.

Individuals will be charged £10 per subject access request. The data controller will aim to provide the relevant data within 14 days.

The data controller will always verify the identity of anyone making a subject access request before handing over any information.

 Disclosing data for other reasons

In certain circumstances, the Data Protection Act allows personal data to be disclosed to law enforcement agencies without the consent of the data subject.

Under these circumstances, Mahr Surgical will disclose requested data. However, the data controller will ensure the request is legitimate, seeking assistance from the board and from the company’s legal advisers where necessary.

Providing information

Mahr Surgical aims to ensure that individuals are aware that their data is being processed, and that they understand:

To these ends, the company has a website privacy policy, setting out how data relating to individuals is used by the company.

 Click here to view our Data Protection Policy

Contact Us

Our customer support team are always happy to help. Please use the following details to get in touch with us at Mahr or alternatively please fill in your details to the right and send us a message. We’re happy to help with any queries you many have about any of our products or your order.

17 Great Russell Court
Fieldhead Business Centre
Bradford
BD7 1JZ
United Kingdom